(HELENA) On Thursday, November 10 a Lewis and Clark County dispatcher, Aaron Charlton, received a 911 call from a young man stating his wife was in labor.
Within minutes of the initial call for help, Charlton coached the young man through the delivery of his newborn daughter into this world.
According to a Facebook post by Lewis and Clark County/City of Helena 911 center, this is not a regular occurrence that a 911 dispatcher can help deliver a baby into this world.
The Facebook post also said that 911 calls are frequently associated with tragic events, but in this case, it was a happy ending.
Charlton was assisting the sister-in-law (mom) of the dispatcher (Chanel Waples) who trained Charlton to be a successful dispatcher not too long ago.
On behalf of Chanel Waples and her family, they released this statement expressing their gratitude.
“In my eight years of dispatching I have never had a personal connection to any 911 call until the early morning of the 10th. As a citizen of Helena, I am grateful that Aaron is part of a team of 911d dispatchers that serve the publican every day, and as his former communications training officer, I couldn’t be more proud of how far he has come in his 15-months as a dispatcher. I have seen tremendous growth in Aaron’s ability to dispatch and manage large incidents, but this one was different because Aaron had the safety of my niece, sister-in-law and the sanity of my brother-in-law in his hands. As a dispatcher, trainer, and fellow citizen, I cannot express how appreciated I am of Aaron being the voice of calm in the midst of the fear and chaos.” -Chanel Waples
Reporter: Alana Cunningham