Helena-HELENA- The Montana Public Service Commission will hold a listening session to get feedback from Northwestern Energy customers affected by an early October power outage.
A storm on Oct. 2 brought heavy, wet snow to northern Montana. It knocked out power to 9,500 energy customers along Montana’s Hi-Line.
Northwestern Energy reported the snow, ice and wind brought down about 400 power poles, and repairs were required 1,600 additional power poles. Some customers were without power for more than a week.
The company estimated the cost of damage would top $2 million.
The PSC has asked Northwestern Energy customers to share their experience in a public listening session.
In a news release, the PSC says the focus will be on “identifying opportunities for NorthWestern to improve its incident response and communication with customers during outage events in the future.”
According to the PSC, Northwestern Energy representatives will attend and provide an update on restoration and repair efforts.
The meeting will take place on Monday, October 30, 12:00-2:00 pm at the Havre City Hall Complex, 520 4th St, Havre, MT 59501.