City warns Great Falls property owners about frozen water service lines

Posted at 2:16 PM, Mar 12, 2019
and last updated 2019-03-12 18:22:29-04

GREAT FALLS – The Great Falls Public Works Department is warning property owners about frozen water service lines.

In a Monday press release, officials stated that due to approximately 32 days of below freezing weather, the frost level has pushed further into the ground, causing water service lines to freeze and properties to suddenly be without water.

With the temperatures rising, the frost level is then pushed further underground, which is causing more water service lines to freeze, according to the city.

The maintenance of water service lines from the main (which is out in the street) into the property is the responsibility of the property owner.

The city advised calling a local plumber or contractor if you have a frozen service line.

The city called the frost an unusual event. “For many it may have never happened in the years or decades of property ownership,” the press release states.

To prevent a frozen service line, the city advised running water in a small steady stream constantly in your bath/shower, bathroom sink, kitchen sink, or another faucet inside the house.

City officials could not determine how long it will take for the frost level to thaw.

For additional information, please contact the Public Works Utility Division at (406)727-8045 between 8-5 p.m. Monday through Friday.

You can call the City Water Plant at (406)727-1325 after hours or on the weekend.