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Duplicate bills sent to some Great Falls utility customers

Undated photo of Great Falls Civic Center
Posted at 9:36 AM, Oct 06, 2023
and last updated 2023-10-06 11:36:38-04

Some City of Great Falls utility customers may have received duplicate bills in the mail in recent days.

City officials say that it happened due to a “printing glitch,” and assure residents that their accounts have been billed only once.

These are the exact same bills, mailed twice in separate envelopes.

If you have received a duplicate bill, you’re asked to call Utilities Customer Service at 406-727-7660.

The company that prints the utility bills is researching the incident and trying to compile a list of all customers who received duplicate bills.